Privacy Policy

1. Introduction

The National Central Cooperative Bank Ltd ("we", "our", "us", "Bank") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Online Recruitment Portal.

We adhere to the Information Technology Act, 2000 and other applicable data protection laws in India. Your privacy is of paramount importance to us.

2. Information We Collect

2.1 Personal Information

We collect the following personal information during the recruitment process:

• Full name, father's name, mother's name
• Date of birth and gender
• Contact details (mobile number, email address)
• Residential address (current and permanent)
• Aadhaar number (for identity verification)
• Category/Caste information (General, SC, ST, OBC, EWS)
• Educational qualifications and certificates
• Professional experience details
• Photograph, signature, and thumb impression
• Payment/transaction details for application fees

2.2 Technical Information

We automatically collect certain technical information when you access our portal:

• IP address and device information
• Browser type and version
• Operating system
• Date and time of access
• Pages visited and actions performed

3. How We Use Your Information

We use your personal information for the following purposes:

• Recruitment Process: To process your job application, conduct examinations, and evaluate your eligibility for positions.
• Communication: To contact you regarding your application status, examination schedules, and results.
• Verification: To verify your identity, educational qualifications, and other credentials.
• Legal Compliance: To comply with statutory requirements, court orders, and regulatory guidelines.
• Fraud Prevention: To detect and prevent fraudulent activities and ensure fair recruitment practices.
• Record Maintenance: To maintain recruitment records as required by RBI and other regulatory authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers with firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Regular backup and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for:

• Active Applications: Throughout the recruitment process and until a final decision is made.
• Selected Candidates: For the duration of employment plus 5 years after termination, as per regulatory requirements.
• Non-Selected Candidates: For a period of 2 years from the date of application rejection, for future reference and audit purposes.

6. Sharing of Information

We may share your information with:

• Government Authorities: When required by law, court order, or regulatory directive.
• Third-Party Service Providers: For examination conducting, result processing, and technical support (under strict confidentiality agreements).
• Verification Agencies: For background verification and credential validation.
• Auditors: Internal and statutory auditors for compliance verification.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Your Rights

As a data subject, you have the following rights:

• Right to Access: You can request a copy of your personal data we hold.
• Right to Correction: You can request correction of inaccurate or incomplete data.
• Right to Withdraw Consent: You can withdraw your consent for data processing (may affect your application).
• Right to Complain: You can lodge a complaint with the appropriate regulatory authority.

To exercise these rights, visit our Head Office or contact your nearest branch.

8. Cookies and Tracking

Our portal uses cookies and similar technologies to:

• Maintain your session and login status
• Remember your preferences and form data
• Analyze portal usage and improve user experience
• Prevent fraudulent activities

You can control cookies through your browser settings, but disabling cookies may affect portal functionality.

9. Third-Party Links

Our portal may contain links to third-party websites (payment gateways, verification services). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We recommend reviewing this policy periodically. Significant changes will be communicated via email or portal notification.

11. Grievance Officer

For any privacy-related concerns or grievances, contact our Grievance Officer:

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

The National Central Cooperative Bank Ltd
Head Office: Station Road, Bettiah, Bihar - 845438
Website: www.nccbank.co.in